We adored that the”jungle-like” setting with peacocks, flamingos, coati, as well as other fauna. The staff is quite friendly and warm. Special shout outs to Marcelino and Flor from guest services and Cindy that our waitress at lunch and breakfast.
Dinner, breakfast, and dinner buffets were diverse, abundant, and well prepared. I especially liked the ceviches, cheese choices, and broiled fish — a lovely beach with attentive staff who recommended us some shore snorkeling in cozumel tours. We’d return.
I love this hotel. We were greeted with the very same bellhops which have been there for ages.
I remember David’s title – he’s fantastic, but another two bellhops are excellent too. Wilbert continues to be our server forever for lunch and breakfast. He had been off the afternoon we came but made sure that he discovered us the next day. Luis usually is your captain in the steakhouse. He’s among my favorites. The bartenders in the swim-up pub and pool bar are fantastic.
We always stay at Iberostar Cozumel due to the convenient dive store Dressel Divers that is moments from the very best dive websites. That being said, we still love the warm welcome we get from the team and the support we get throughout our stay. The food is always excellent and abundant. That is our eight remain at this center the food and service are consistent.
The food is quite good, space is excellent, and the team is your best, always prepared to assist.
Lovely hotel. My dad at 87 requested a team member for leadership and rather than pointing the way; they walked into his destination.